Account & Sign-in Help
Passwordless, on purpose.
Your email is your account. Signing in, finding your reports and books, and deleting your data all start from the same place: the email address you use with ServiceStamp. Back to all help topics.
Signing in with a magic link
No passwords, ever. Enter your email on the sign-in page and we send you a secure link. Click it and you are in. Links expire after 15 minutes, and you can request up to three in any ten minutes per email address. Your account is created automatically the first time you sign in; there is no separate registration step.
Sign-in problems
Expired or invalid link? Request a new one; it takes seconds. If the email has not arrived, check spam and search for ServiceStamp. If you have requested several links in a row you may briefly hit the limit of three per ten minutes; wait a few minutes and try again. And always use the email you bought with: signing in with a different address opens a different, empty account, which is the most common reason reports seem to be missing.
Finding your reports and service books
Everything lives in your dashboard. Sign in and you will find every check you have bought, your receipts, and your service books. The link in a report-ready email also works directly, without signing in, so a report is never locked behind the dashboard.
Deleting your account
Deletion is permanent and immediate. Go to Settings, then Danger Zone, and confirm. Your reports, service books, uploaded documents, records and stored files are all permanently removed. Order and payment records are retained with personal details scrubbed, because accounting and refund rules require them; see the privacy policy for the detail. There is no undo, so download anything you want to keep first.
Frequently Asked Questions
- Do I need a password?
- No. ServiceStamp is passwordless: enter your email and we send you a secure sign-in link. There is nothing to remember and nothing to reset.
- Why has my sign-in email not arrived?
- Check your spam folder and search for ServiceStamp. You can request up to three links in any ten minutes per email address, so if you have just requested several, wait a few minutes and try once more. Make sure you are using the same email you bought with, because that is the account your reports live on.
- What is deleted when I delete my account?
- Everything personal, permanently: your reports, service books, uploaded documents, records and stored files. Order and payment records are kept with personal details removed, because accounting rules require them. Deletion cannot be undone.
Still stuck?
A person reads every message. If this page did not solve it, send us the details through the contact form and we will reply within 24 to 48 hours. For quick answers to common questions, try the FAQ first.
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