Can You Get Service History From a Main Dealer?
Yes - but there's a faster, easier way
The Short Answer
Main dealers (franchise dealers) can access manufacturer service records - but you can get the same information instantly through ServiceStamp, without visiting a dealer or waiting for callbacks.
Note: This applies to main dealer/franchise dealer services only. Independent garage records are not stored in manufacturer databases.
Main Dealer vs Independent Garage - What's the Difference?
Main Dealers (Franchise Dealers)
Official brand dealerships like "BMW Liverpool" or "Ford Manchester". They're authorised by the manufacturer and log every service to a central database.
These records ARE available through ServiceStamp.
Independent Garages
Local mechanics like "Dave's Motors" or "Kwik Fit". They can service any brand but don't have access to manufacturer systems.
These records are NOT in manufacturer databases.
How Main Dealer Records Work
Digital Logging Since 2012
Every main dealer automatically logs service work to the manufacturer's central database. This started around 2012 for most brands.
Central Database Storage
Records aren't stored at individual dealerships - they're in BMW's, Ford's, or Toyota's central systems. Any main dealer can access them.
All Dealers, Not Just One
The database contains records from every main dealer that brand has - nationwide. Previous owner serviced in Scotland? Records are still there.
Your Options for Getting Main Dealer Records
Option 1: Visit Dealer in Person
2-3 hoursProcess:
- • Drive to franchise dealer
- • Speak to service advisor
- • Wait for them to print records
- • May need to make appointment
Considerations:
- • Cost: Free - £30 (varies by dealer)
- • Need to know which dealer to visit
- • May only get records from that dealer
- • Dealers prioritise paying customers
Option 2: Call or Email Dealer
3-7 daysProcess:
- • Call service department
- • Provide VIN and registration
- • Wait for callback or email
- • May need multiple follow-ups
Considerations:
- • Often put on hold or passed around
- • Response times vary wildly
- • May require proof of ownership
- • No guaranteed response
Option 3: ServiceStamp Instant Check
3 minutesProcess:
- • Enter registration or VIN online
- • Pay £9.99 (instant checkout)
- • Receive complete report immediately
- • Download and share as needed
Benefits:
- • Records from ALL franchise dealers
- • No dealer visit required
- • Works for cars you don't own yet
- • Professional report for buyers
Why Skip the Dealer Visit?
All Dealers, One Search
Dealers can only tell you about services at their own network. ServiceStamp pulls from all franchise dealers for that manufacturer, giving you the complete picture regardless of where the car was serviced.
No Need to Know Which Dealer
If you're buying a used car, you probably don't know where it was serviced. ServiceStamp finds records from every franchise dealer automatically - no guesswork needed.
Instant Access
No waiting for dealer callbacks, no driving across town, no being put on hold. Enter your details and get the full service history in seconds, not days.
Works for Any Vehicle
Dealers may be reluctant to help if you're not a customer. ServiceStamp works whether you own the car, are buying it, or just researching - no relationship required.
Skip the Dealer Visit
Get instant access to franchise dealer records • All brands • 39 manufacturers
Get Service History Now →£9.99 • 3 minutes • Same records dealers access
Common Questions About Dealer Records
Will a dealer give me service history for free?
It depends. Some franchise dealers provide service history printouts for free if you're a customer, while others charge £15-£30 for the service. You'll also need to visit in person or wait several days for a response. Independent garages typically don't have access to manufacturer databases.
Can I get records from a dealer I didn't buy the car from?
Yes, any franchise dealer for that brand can access the manufacturer's central database. However, they may be less inclined to help if you're not a customer. ServiceStamp provides the same records instantly without needing a dealer relationship.
What if the dealer has closed down?
Good news - the service records aren't stored at individual dealers. They're in the manufacturer's central database. Even if every dealer that serviced your car has closed, the digital records still exist and can be retrieved through ServiceStamp.
Do dealers keep service records forever?
Manufacturer databases typically retain service records indefinitely for vehicles from 2012 onwards. Earlier records may be available for premium brands like BMW, Mercedes, and Porsche. Physical paperwork at individual dealers is usually kept for 6-10 years.
Related Guides
Get Dealer Records Without the Dealer
Same manufacturer database. Instant access. No waiting, no visits, no phone calls.
Check Service History Now →£9.99 • 39 brands • Records from all franchise dealers