Stellantis Digital Service Record: Vauxhall, Peugeot, Citroen, Fiat Guide (2025)

Stellantis is the automotive group behind Vauxhall, Peugeot, Citroen, Fiat, DS, Opel, Alfa Romeo, Jeep, Chrysler, and Dodge. Their digital service record system has a critical limitation that every owner and buyer needs to understand.

The Stellantis Digital Service Record Problem

Unlike manufacturers like BMW, Mercedes, or Toyota whose systems contain historical service records, Stellantis apps only log services from the moment you activate them.

This means:

• Services before activation don't appear
• Buying a used Vauxhall? The digital record may be empty
• Previous owner didn't activate? No records exist
• Historical data is not retrieved

This is arguably the most significant limitation of any major manufacturer group.

Which Brands Are Affected?

All Stellantis brands share this limitation:

Brand	App	Affected?
Vauxhall	MyVauxhall	Yes
Peugeot	MyPeugeot	Yes
Citroen	MyCitroen	Yes
Fiat	FIAT app	Yes
DS	MyDS	Yes
Opel	MyOpel	Yes
Alfa Romeo	My Alfa Connect	Yes
Jeep	Jeep app	Yes

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How Stellantis Apps Work

Activation Process

1. Download the brand-specific app (MyVauxhall, MyPeugeot, etc.)
2. Create an account
3. Contact your dealer to activate the Digital Service Record
4. Future services will be logged

The Critical Detail

Step 4 is key: Services are logged from activation onwards. The system does NOT:

• Retrieve historical dealer records
• Import data from paper service books
• Access previous services in any way

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Impact on Different Users

New Car Buyers

If you buy a new Stellantis vehicle and activate the digital record immediately:

• Future services will be logged
• You'll build up a digital history over time
• System works as intended

Used Car Buyers

If you buy a used Stellantis vehicle:

• Previous owner may not have activated the system
• Even if activated, their account doesn't transfer
• Your new activation starts fresh - showing no history
• The app is essentially useless for verifying past services

Sellers

Proving service history to buyers is challenging:

• Your app records don't transfer to buyers
• Buyers can't verify through manufacturer system
• Paper records or paid services become essential

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Comparison With Other Manufacturers

Manufacturer	Historical Data	Activation Required	Coverage
Stellantis	No	Yes (dealer)	From activation only
Mercedes	Yes	Yes (online)	2009/2010+
BMW	Yes	Yes (online)	2012+
Toyota	Yes	Yes (online)	2016+
Mazda	Yes	Yes (online)	2005+

Stellantis stands alone in lacking historical data retrieval.

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Getting Historical Stellantis Service Records

Since the digital system doesn't help, alternative methods are required:

Option 1: Paper Service Book

For many Stellantis vehicles, the paper service book remains the primary record:

• Check for dealer stamps
• Verify dates and mileage
• Confirm work performed

Option 2: Contact Previous Servicing Dealers

1. Identify dealers from the service book
2. Contact each with your VIN
3. Request service history documentation

Option 3: Request Dealer Network Search

1. Visit any Stellantis dealer
2. Provide your VIN
3. Ask them to search their network for records

Historical data may exist in individual dealer systems even if the central digital record is empty.

Option 4: ServiceStamp

For instant access without dealer contact, ServiceStamp provides Stellantis brand dealer service records from 2012 onwards for £9.99.

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Brand-by-Brand Details

Vauxhall (MyVauxhall)

Market position: One of UK's top-selling brands Digital system: MyVauxhall app with dealer activation Historical data: None - activation onwards only Practical impact: High - many used Vauxhalls on UK market

Peugeot (MyPeugeot)

Market position: Popular French brand in UK Digital system: MyPeugeot app with dealer activation Historical data: None - activation onwards only For vehicles after July 2023: Refer to Connect ONE/PLUS packages

Citroen (MyCitroen)

Market position: French brand with loyal following Digital system: MyCitroen app Historical data: None - activation onwards only Note: Citroen Connect services may have varying features by model

Fiat (FIAT App)

Market position: Popular for Fiat 500, Tipo, Panda Digital system: FIAT app and My Uconnect portal Historical data: None - activation onwards only Note: My Uconnect provides digital glovebox features

DS (MyDS)

Market position: Premium Citroen offshoot Digital system: MyDS app Historical data: None - activation onwards only Note: Premium positioning but same system limitations

Alfa Romeo (My Alfa Connect)

Market position: Italian premium brand Digital system: My Alfa Connect portal and app Historical data: None - activation onwards only Dealer option: VIP History Report available via dealers

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Why Does Stellantis Do This?

The technical architecture of Stellantis' digital service system appears designed for prospective rather than retrospective logging. This might be because:

• System designed for connected car features first
• Legacy data not migrated during Stellantis merger
• Different regional databases not unified
• Cost/complexity of historical data import

Regardless of reason, the impact on users is significant.

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ServiceStamp for Stellantis Brands

Given the manufacturer system's limitations, ServiceStamp is particularly valuable for Stellantis vehicles.

What ServiceStamp Provides

• Historical dealer service records (2012+)
• Not dependent on app activation
• Instant results
• Shareable digital report

Coverage

• Vauxhall, Peugeot, Citroen, Fiat, DS
• Alfa Romeo, Opel, Jeep, Chrysler, Dodge
• £9.99 per check

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Frequently Asked Questions

Why doesn't MyVauxhall show my past services?

Stellantis digital service records only log services from activation onwards. Historical services cannot be retrieved through the app - this is a system limitation.

Is this the same for Peugeot, Citroen, and Fiat?

Yes. All Stellantis brands share the same system architecture with the same limitation.

How do I get historical Stellantis service records?

Contact the dealers who performed the services (check paper service book), request a dealer network search, or use ServiceStamp for instant access.

Does Stellantis plan to fix this?

No announcements have been made about adding historical data retrieval.

Is the Stellantis digital service record worth activating?

Yes, for future services. Once activated, it will log all subsequent dealer services digitally.

What if the previous owner had it activated?

Their activation doesn't transfer. You would need to activate fresh - starting with no records.

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Summary

Stellantis digital service records have a fundamental limitation: they only log services from activation, with no access to historical data. This makes them the least useful manufacturer system for used car verification.

Key takeaways:

• Affects Vauxhall, Peugeot, Citroen, Fiat, DS, Alfa Romeo, Opel, Jeep
• No historical records available through apps
• Paper service books remain important
• Dealer contact can retrieve some historical data
• ServiceStamp provides instant historical records from 2012

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Related Articles

• Vauxhall Digital Service Record Guide
• Best & Worst Manufacturer Service History Systems
• How to Check Your Car's Service History for Free

Check Stellantis Brand Service History

• Vauxhall Service History Check
• Peugeot Service History Check
• Citroen Service History Check
• Fiat Service History Check
• DS Service History Check
• Alfa Romeo Service History Check
• Jeep Service History Check