Ford Digital Service Record: How to Check Ford Service History Online (2025)

Ford introduced Digital Service Records (DSR) in 2022, replacing paper service books for all new vehicles. This guide explains how to access your Ford's service history, what the digital transition means, and how to check older Ford vehicles.

What is Ford's Digital Service Record?

Ford's Digital Service Record is an electronic log of all services performed at Ford dealerships. Since May 2022, Ford has phased out paper service books entirely.

The digital record includes:

• Service dates and mileage
• Type of service performed
• Dealership name that carried out the work
• Software updates and recall information
• Owner's manual and warranty status

How to Check Ford Service History for Free

Method 1: FordPass App (Recommended)

The FordPass app provides the primary access point:

1. Download FordPass from App Store or Google Play
2. Create a Ford Account (free)
3. Add your vehicle using the VIN or registration
4. Navigate to Service > Service History

Method 2: Ford Account Website

The web portal offers the same functionality:

1. Visit ford.co.uk and sign in to your Ford Account
2. Add your vehicle to your garage
3. Access service history, manuals, and warranty information

Note: FordPass and Ford Account share login details and sync automatically.

Method 3: Contact a Ford Dealer

Any Ford dealer can access the central database:

1. Contact or visit your nearest Ford dealership
2. Provide your VIN and proof of ownership
3. Request a service history printout

What You'll See in Ford's Digital Service Record

For vehicles serviced since 2022:

• All Ford dealer services appear automatically
• Service type (maintenance, repair, recall)
• Mileage at each service
• Warranty status and remaining coverage

For older vehicles:

• Historical records vary in completeness
• Paper service books remain the primary record
• Dealer may have digital records from their own systems

Ford's Digital Transition: 2022 Onwards

Ford's timeline for UK digital service records:

Period	Service Record Method
Before 2022	Paper service books (some dealer digital records)
May 2022 onwards	Digital Service Record (DSR) fully implemented

This means:

• 2022+ vehicles: Full digital records via FordPass
• Pre-2022 vehicles: Check paper book or request dealer records

What Ford's Free Options Don't Include

Limitation	Impact
Dealer-only records	Independent garage services don't appear
2022 digital cutoff	Older vehicles may lack complete digital records
Registration required	Account creation needed
Ford services only	Specialist work (e.g., independent RS/ST garages) not included

The Independent Garage Gap

After warranty expires, many Ford owners use independent specialists - particularly for performance models like the Focus ST and Fiesta ST. These services don't appear in Ford's Digital Service Record.

Checking Ford Service History When Buying

Ford's system is more accessible than some manufacturers:

Pros for buyers:

• No mandatory dealer visit for activation
• Registration process is straightforward
• Online access available

Cons for buyers:

• You still need to register as owner
• Seller would need to share access or get a printout
• Pre-2022 records may be incomplete

Alternative: ServiceStamp for Ford

For instant verification without account creation, ServiceStamp provides Ford dealer service records from 2012 onwards for £9.99.

What ServiceStamp Shows for Ford

• Complete dealer service history (2012+)
• Dates, mileage, and service descriptions
• Dealership names
• Covers vehicles before Ford's 2022 digital transition
• Instant digital report shareable via URL

Ideal For

• Buyers checking before purchase
• Pre-2022 vehicles where FordPass may lack records
• Quick verification without registration

Ford Service Intervals Explained

Ford recommends servicing based on the Service Interval Indicator (SII):

Standard Service Schedule

• Every 12,500 miles or 12 months (whichever first)
• Annual inspection and oil change
• Fluid level checks and top-ups

Additional Maintenance

• Cambelt/timing belt: Every 10 years or 125,000 miles (varies by engine)
• Brake fluid: Every 2 years
• Coolant: Every 10 years or 150,000 miles

The dashboard displays remaining service life based on driving conditions.

Frequently Asked Questions

Does Ford have digital service records?

Yes. Ford introduced Digital Service Records (DSR) in May 2022. All services at Ford dealers from this date onwards are recorded digitally and accessible via FordPass.

Can I check Ford service history online for free?

Yes. Register at FordPass or Ford Account and add your vehicle. Service history is available for registered owners, though pre-2022 records may be limited.

What if my Ford is from before 2022?

Older vehicles rely primarily on paper service books. Some dealer records may exist digitally in their systems - contact a Ford dealer with your VIN to check.

What if my Ford was serviced at an independent garage?

Independent services don't appear in Ford's Digital Service Record. Only Ford main dealers can update the central system.

Can the previous owner see my Ford's service history?

Once you register as the new owner, your account takes over. Previous owner access typically ends when they remove the vehicle from their account.

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Summary

Ford's Digital Service Record system is relatively straightforward compared to VAG brands, with no mandatory dealer visits for activation. However, the 2022 transition date means older vehicles have less comprehensive digital coverage.

Key takeaways:

• Ford introduced DSR in May 2022
• FordPass app provides free access for registered owners
• Pre-2022 vehicles may need paper records
• Independent garage services aren't recorded
• ServiceStamp covers Ford records from 2012 onwards

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