Infiniti records service work carried out by authorised retailers in a manufacturer system. INFINITI InTouch (US) states that service history is shown only for retailer services and may take 1–3 business days to update.
Official ways to check Infiniti service history
- Use the MyINFINITI app/portal where available to view retailer service history.
- Request a service history printout from an authorised INFINITI retailer.
What the official record typically includes
- Dealer service dates and mileage
- Service types or work descriptions
- The retailer that performed the work
Limitations to know
- Portal availability is region‑specific and may not apply in the UK.
- Only authorised retailer services are shown.
Buying a used Infiniti
If you are buying a used Infiniti, ask the seller for a recent dealer printout or evidence from the official app/portal. If records are missing, it may be because the car was serviced outside the dealer network or the digital record was never activated.
ServiceStamp for Infiniti
ServiceStamp provides instant access to authorised dealer service history from 2012 onwards for £9.99. It is useful when the official app or portal is not available, or when you need verification before purchase.
Frequently Asked Questions
Can I check Infiniti service history for free?
If the MyINFINITI portal is available in your region, yes. Otherwise request a retailer printout.
Will independent garage services appear?
No. Manufacturer records typically include only authorised retailer services.
Does the digital record show older history?
Only authorised retailer services appear, and updates can take a few days.